1. Identity of the entrepreneur

Surname
PAPA LOBSTER GmbH

Address
Roonstrasse 15
32427 Minden
Germany

phone
+49 1575 26 48 450

e-mail
contact@papalobster.com

For further information, please see the legal notice at www.papalobster.de/policies/legal-notice .

2. essential characteristics of the goods

Please find information about the essential features of the goods in the respective offer presentation (item page) of the item you are requesting.

3. Conclusion of contract, technical steps and language, contract text

3.1. The conclusion of the contract as part of a purchase in the online shop www.papalobster.de takes place as described in Section 2 of the General Terms and Conditions ( www.papalobster.de/pages/agb ). The conclusion of the contract is offered in German.

3.2. The submission of a binding purchase offer in the online shop www.papalobster.de takes place in the following technical steps:

- Place the desired product(s) in the shopping cart by clicking the “Add to shopping cart” button and then the “Proceed to checkout” button;

- Register in the online shop by entering your user ID and password; if a customer account does not yet exist, by registering again with or without opening a customer account;

- Indication of the billing and delivery address(es);

- Selection of payment method;

- Confirming the order, clicking on the terms and conditions and finally clicking on the “Buy” button

3.3. When ordering in the online shop www.papalobster.de The contract text is saved by the entrepreneur and sent to the customer in text form after sending the purchase offer (see section 3.2 above) along with the general terms and conditions and customer information.

4. technical means to detect and correct input errors

Within the scope of Section 3.2. In the steps shown, entries can be continuously corrected using the usual keyboard and mouse functions. In the final ordering step, all entries are displayed again in a confirmation window before the order is bindingly submitted and must also be corrected there using the usual keyboard and mouse functions.

5. Total price of the goods including delivery and shipping costs

The specific total price of the goods (which includes all taxes and duties) is displayed in the “shopping cart”. The specific delivery and shipping costs you incur for your order are also displayed in the “shopping cart”. The information is also part of the “order confirmation” (see section 3.2 of this customer information above).

6. Payment, delivery and service conditions, delivery date

6.1. The payment, delivery and service conditions result from the provisions of Sections 3 and 4 of the General Terms and Conditions ( www.papalobster.de/pages/agb ), as well as from the information in the order step “Order confirmation” - as under Section 3.2. described.

6.2. The entrepreneur delivers (ie delivery of the goods to the customer). www.papalobster.de ordered goods:

- within Germany by the end of nine days at the latest;

- within the EU (except Germany) by the end of fifteen days at the latest

from the day after the conclusion of the contract or, if the payment method “PayPal” is selected, from the day after the payment was instructed. If the ninth day / fifteenth day is a Sunday or a public holiday recognized by the state at the place of delivery, such a day will be replaced by the next working day.

7. Statutory liability law for defects

There is a statutory right to liability for defects (guarantee under commercial law). For further information, please also see Section 5 of the General Terms and Conditions ( www.papalobster.de/pages/agb ).

8. Right of withdrawal, withdrawal form and return costs

Information on the right of withdrawal for consumers, the relevant withdrawal form and the associated return costs can be found on the “Right of withdrawal” information page in the online shop www.papalobster.de via the button of the same name or via this link www.papalobster.de/pages/widerrufsrecht can be called.

9. Delivery Restrictions

Information about any delivery restrictions for goods can be found in the respective offer presentation (item page) of the item you are requesting.

10. accepted means of payment

For information about the accepted payment methods, please refer to the respective offer presentation (item page) of the item you are requesting.