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Shipping costs
- Germany-wide: 5,90 EUR
- European Union (EU): 14,90 EUR
- Switzerland: 21.90 EUR (excluding customs duties)
- Switzerland via MeinEinkauf.ch from 17.90 CHF (customs costs included), more info
- United Kingdom Great Britain, Norway: 21,90 EUR
- Worldwide: on request, if not listed in the checkout
- PAPA LOBSTER does not pay any customs duties or extra taxes
Delivery time
Items usually arrive within five working days of receipt of payment.
Delays
If some items are not available at short notice or the promised delivery time is delayed, you will be informed by e-mail.
Shipment split
If the waiting time is too long, we will automatically split the shipment, i.e. you will receive the available items and the delayed items will follow in a separate package. If we have your e-mail address,
we will inform you with a delivery confirmation that your order has been sent in several parcels.
DHL logistics partner
We will pack the ordered items as quickly as possible and hand them over to our DHL go green logistics partner ready for dispatch. Please note that we have no influence on delays caused by our DHL logistics partner
.
Shipmenttracking
You can use your parcel identification number/shipment number to find out the current shipment status of your parcel at any time if the shipping method does not provide for parcel tracking. You will receive further information on
shipment tracking in a delivery confirmation by email or from our customer service by telephone.
PAPA LOBSTER GmbH
Roonstraße 15
D-32427 Minden
Phone: +49 911 89 31 11 34
E-mail: contact@papalobster.com
Fluffy care for your cashmere
PAPA LOBSTER Cashmere Care Shampoo
Our natural special detergent pampers your cashmere fibers with lipid-replenishing lanolin - for lasting softness, radiant colors and a touch of luxury with every wash.




